Contoh Complaint Letter 1
Jihan Humaira
Jalan Merdeka No. 45
Bandung, 46251
September
10, 2018
Marketing Manager
PT. Jaya Komputer
Jalan Sudirman No. 15
Jakarta, 52001
Dear
Sir/Madam,
I am writing this letter to express my complaint about an order that I placed in your company. I ordered 20 computers last week. In the agreement you mentioned that my order will arrive in a week. It is already over a week but my order has not arrived.
This delay has a negative impact to my company's activities
because actually my company currently having a lot of works which it requires the computer. Please make sure that this kind of delay wouldn’t happen again in
the future. If it is happen again, our company will look for another business
partner and cut off our cooperation.
Thank you for your concern.
Your Faithfully,
Jihan Humaira
Contoh Complaint Letter 2
Marie Kim
Jalan Merdeka No. 26
Bandung, 46251
September
18, 2018
Customer Service Manager
PT. Sinar Komputer
Jalan Imam Bonjol No. 15
Jakarta, 52004
Dear Sir/Madam,
Through this letter we inform you that our
order had arrived on time. Our orders are 40 computer sets. However, after we
checked the products you sent us, there are 6 computers not running well.
We don't know the cause of the damage of the computer. So, we will send you back the damage products to be re-check by
your company. Eventhough we received our orders in time, but we can not accept
the damaged products.
We hope in the future, we would not receive
anymore damaged products like this. If this thing happen again, we are sorry
that we will cut off our cooperation contract.
Thank you for your concern. We will wait for
you reply.
Your
Faithfully,
Marie
Kim
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